Privacy Policy

Who we are

RovoBeauty is a custom makeup brush and beauty tools manufacturer based in Shenzhen, China. Our factory is in Guanlan, Longhua District, and our sales showroom is at Huaqiang Electronics World, Futian District. This policy explains how we handle personal information collected through rovobeauty.com.

Information we collect

• Inquiries and sample requests: name, company, email, phone, country, product interest, quantity and any message you type into our forms.
• Orders and checkout: name, billing and shipping address, email, phone and order details needed to process and deliver an order.
• Technical data: IP address, browser type, pages visited and cookies used by WordPress / WooCommerce to keep the site secure and remember cart contents.

How we use it

We use this information to reply to inquiries, prepare quotations and samples, process payments, arrange shipping, provide after-sales support, prevent fraud and meet legal obligations. We do not sell your personal information.

Payments

Online payments are processed by PayPal and the card options it provides at checkout. Payment card details are handled by the payment provider; RovoBeauty does not store full card numbers on this website.

Cookies

WooCommerce uses session and cart cookies so the shop works correctly. WordPress uses login cookies for site administrators. If analytics or advertising tools are enabled in future, this policy will be updated to describe them and any consent choices available to you.

Who we share it with

Only with service providers needed to run the business: our payment provider, email provider, shipping carriers and hosting provider. Each receives only the data required for its task. We may also disclose information where required by law.

Data retention and security

We keep personal information for as long as needed for the purposes above, or as required by law. The site is served over HTTPS and administrative access is restricted.

Your choices

Depending on where you live, you may ask to access, correct or delete your personal information, or object to certain processing. Contact us at jennywu@rovobeauty.com and we will respond to your request.

Children

Our website and products are intended for business customers and are not directed at children.

Updates and contact

We may update this policy as the site changes. Last updated: 6 November 2026. Questions? Email jennywu@rovobeauty.com or use our Contact page.